Bakbakan ng Smart at Globe telecoms

_raul valino

ISANG tipikal na ehemplo ng pang-aabuso sa modernong teknolohiya ang kumalat na video ng pagtataray ni Amalayer sa LRT station.

Matindi na ang bakbakan ng dalawang magkatunggali sa telecom industry, ang Smart at Globe Telecoms. Ang bawa’t isa sa kanila ay naninindigan na sila ang leader ng industriya sa maraming pamantayan.

Ayon sa isang nangangalang Bert Padilla noong Setyembre 19, 2012 sa Philippine TelecomNews, Globe Telecom ang nagwagi sa network benchmark test na isinagawa ng National Telecommunications Commission.

Pero kinabukasan, Setyembre 20, nag-press release ang Smart at sinabing ang NTC mismo ang nag-confirm na sa network quality tests for the second quarter of this year ay talo ang Globe Telecom.

Mayroon din daw website na kung tawagin ay @SMARTCares na sinasabi sa isang survey noong huling linggo ng October na 80.2 percent ay hindi nagustuhan ang serbisyo ng Smart.

Pero eto naman ang sinabi ng tagapagsalita ng Smart: Ang signal level daw ng Smart ay up to five times stronger than Globe’s.

In terms of customer experience daw, a stronger signal level means better indoor coverage, resulting in better voice quality, fewer drop calls, faster and more reliable SMS and higher data speeds.

Pero basahin din natin ang tweet ng mga ilang subscriber: 80.20% – against Smart. That’s it. I’m decided. I’m going Globe. Kain-Load ang Smart ee. #

NAKAKAINIS  (Mark Espiritu @markgenerson_04) Smartbro connection very poor since last month. Slow connection speed or connection outage. Didn’t have this problem before. (mas pre @mas10ph)

May problem ba signal ng Smartbro? Or what. Some websites took years before loading, others are unavailable. @ferdz_Evans). How the hell are we going to file complaints and get help when your hotline isn’t picking up. (Jap Angeles @chubbycheeksjap) Hi Smart. Your WiMax connection here in Dagupan-superbly disappointing. I may lose my job because of its very slow connection! (Christina Estrada @photospill).

Ayon naman sa pro-Smart (19.80%): Ok smart buddy na ang gamit ko dahil kailangan ko ng magilas-gilas na signal sa bundok na pupuntahan ko! 2 days din yun! (marwin? caguiat??@paa-aw-weeenng20). “@maypuebla: En-joying my Fabtab My special treat because I’m a loyal Smartbro subscriber.” happy for u. Congrats!

(RollyOctaviano@Rolly-Octaviano). @SMARTCares, thanks for your reply, any update on iPhone 5? (Rovy Rivera @ro-vyrivera). Officially “Connected 24/7.” Thank you @SMART-Cares! (Dan Florendo @cyryos).  @SMARTCares YT is fast again Everything is fast so far. I hope this setting is permanent. Thanks @SMARTCares best service ever .  (Rainer @rainversion13)

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